The chain drive of the opener got snagged and nearly broke. Adjustment was required and the customer didn’t want to risk doing it herself.
Rather than replacing the entire chain (there was no need for it), our technician released the chain and then reinserted it, adjusting its tension and length to the setting. In addition to that, we also examined the opener’s interior and checked the motor gear to see if it had been damaged and lubricated it to optimize its performance.
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* $29 service call - deducted from the service
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