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Tips

Can't Get Your Garage Door Open?

You might have a broken spring!

Tips

The following tips will help you maintain your garage door, its opener and various other parts of the system, such as springs, rollers and more. Be sure to check back here from time to time as our experts routinely update this section with new advice.

You need to remove the batteries first and clean the remote's interior if needed. Clean the cover of the infrared transmitter as well. According to our experts, replacing the batteries solves the problem more often than not. If the issue persists, you can try reprogramming the remote by consulting the manufacturer's owner's manual. You can always simply call us to avoid all the hassle.
This is essential for preventing the door from opening that may damage the motor and jeopardize your safety. It is equally important not to try to open the door manually. It is extremely heavy to lift without the spring and the cables can get trapped around the rollers causing further problems.
Be prepared to wave a broom or a similar object in front of the sensors while the garage door is closing. If the sensors work properly, the door should reverse. Otherwise, try basic troubleshooting in the form of cleaning and aligning the sensors. If this doesn’t help, you will need new sensors.

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