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FAQ

Can't Get Your Garage Door Open?

You might have a broken spring!

FAQ

Looking for Answers to Garage Door Questions? Here They Are

Modern automatic garage doors, with hundreds of components, are complex systems. But that doesn’t mean that you should be ignorant about yours. Use this dedicated FAQ page to get important information and valuable advice.

No, these components don’t require care, but it is essential to inspect them closely as part of regular maintenance. You should look at all sides of both cables from the top to the bottom and watch out for two things - fraying and cuts. If either is present, you should have the cable replaced as soon as possible or it may break and cause your door to hang on one side and possibly go off track.
It’s a requirement for all stationary controls to be mounted at least 5 feet above the floor during garage door installation so that they are out of the reach of children. Additionally, you should keep your remote control with you all the time or keep it in a place where kids can’t reach it. Make sure your children never play around the garage door and explain the dangers of this to them.
You have to check the safety sensors. First, make sure that their lenses are clean. Then check to confirm that the two phot eyes are facing each other correctly. There is an invisible beam that connects the two, and when it breaks the system goes into reverse. However, if the eyes are misaligned their performance will be compromised. These are delicate components, so be sure to contact our professional technicians if you need them to be realigned or replaced.

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Oct 23, 2018
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